Our Company Values:

SoftWright Values

As a company, SoftWright is committed to the success of our customers, our staff and our company. The owners and staff of SoftWright pledge our time, energy, and resources to success within the boundary of these non-negotiable values:

The success of our customers

We will build a relationship with our customers that goes beyond the normal vendor client relationship and is based on trust, honesty, reliability and openness. We will provide products, support, and training that will contribute significantly to the technical work and business prosperity of our customers. We will be responsive to the needs of our customers in product design, technical support, and customer service. We will provide exceptional value and a level of personalized service which will become a standard in our industry and to which our competitors will aspire.

The success of our staff

We will employ and retain the best qualified and best performing people for the task at hand. We will invest in our people by providing a challenging work environment, opportunities for personal growth, and competitive compensation and training. We will provide an atmosphere of collaboration with a commitment by every employee to contribute to the success of every other employee.

The success of SoftWright

We will make business decisions based on integrity. When faced with short term priority decisions, we will place our commitments to our customers and our employees over financial profit objectives. We believe that adhering to these core values will result in the long-term success of SoftWright, allowing us to continue contributing to the success of our customers, our staff and our owners.


Our Experience
  • Development of rf software since 1971 by experienced rf engineers
  • Original software developed within an active national telecommunications consulting engineering practice.
  • Consulting experience revealed the need for accurate engineering tools, providing maximum flexibility for the design, evaluation and diagnostic process.


Reliability:
  • Highest priority is to provide accurate field strength predictions
  • Extensive field strength measurements taken to correlate models to measured fields
  • Strict implementation of rf methodology from portions of author's model with flexible user defined parameters

Support,
Training and
Education:

Scope of Users:

Industries using TAP and Types of Communications Applications Designed using TAP


SoftWright's customers can be found in a very wide variety of industries. Almost every type of company and government agency has the need for reliable radio communication systems. We have many customers that are large corporations that operate systems internationally. Many are small companies. Industries where we have customers include, repeater site developers, cellular telephone, site managers, 2-way radio vendors, wireless local loop providers, oil and gas, utilities, police, fire, ambulance, hospitals, emergency medical services, Public Safety, US Federal Agencies / US and Non US Military, state and local governments, airlines, railroads, universities, religious organizations, security and alarm companies, rf and telecommunications consulting engineers.

TAP is used by one-person operations with a single transmitter site, as well as by users with 400-500 sites.

TAP users are in all 50 states and many other countries throughout the world. We have customers in forty-nine countries including all seven continents. The map below shows in which countries we have placed our software. Of our 2406 customers, 332 are outside the US. Outside the US and Canada, we have the largest customer base in Latin America.

Countries depicted in purple have TAP software.

Over 1800 TAP systems installed worldwide.  Some of our customers include:

Government Agencies  
US State Department FAA
US Border Patrol US Forest Service
US Drug Enforcement Administration United Nations Mission - Liberia
US Navy United Nations Mission - Sudan
US Air Force Russian Navy
US Army Military of Slovenia
US Coast Guard Canadian Coast Guard
Federal Emergency Management Agency (FEMA) Ministry of National Security - Trinidad and Tobago

 

Transportation  
Burlington Northern Santa Fe Railroad Scott Wilson Railways, Ltd., UK
Air Canada Civil Air Patrol
Ferrocarriles Nacionales de Mexico  

 

Telecommunications  
AT&T Wirless Services Ameritech Network Services
Bell South Skytel Mexico
GTE Airphone Telemobile Inc.
Lucent Technologies Pace Telecommunications Consortium
Bell Canada Pagenet
Motorola de Mexico Codime (Paging in Mexico)
Puerto Rico Telephone Company  
Alfa-Bip (Mexico City paging company)  

 

Energy  
Western Area Power (WAPA) Shell Oil
TVA Texaco
Chevron Oil BP/Amoco
ConocoPhillips PIMEX
Exxon Comision Federal de Electricidad (Mexico)

 

Broadcasting / Entertainment  
National Basketball Association (NBA) Televisa
Jaycor Communications TV Azteca
National Broadcasting Company (NBC) Broadcast Engineering Consultants - India

 

Defense Contractors and Consulting Firms  
Raytheon ARINC
Boeing Hartech, Inc.
Black and Veatch Rockwell International
Brown & Root Aselsan, Inc. -Turkey
Booth & Associates SITS @ Australia
Lockheed Martin

 


Our Responsiveness:

Wireless equipment vendors product data included within SoftWright's products

  • User driven development of software enhancements

  • Customers may obtain the latest software maintenance releases from our web site at no charge.

  • Full time product development and product support staff

  • Most orders shipped within 24 hours

 
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