We believe we provide one of the very best rf engineering software packages in the industry. For some of these reasons check out "Why SoftWright?". Our owners and staff strive to ensure that all our software tools are accurate, reliable and that these tools are regularly enhanced in accordance with the standards of good engineering practice as well as emerging technologies. We provide both ongoing software advances and product support for our customers at several levels depending entirely upon the preference of each individual user. Some of these advances and support options are provided at no additional cost beyond the original purchase of the software license. Once you have made the initial purchase of the license to use SoftWright's products, you are not required to have any additional ongoing expenses. Other options provide your software with major enhancements and our users with responsive individualized training and support. There is an additional cost for these additional benefits. With each purchase of our tools and with individuals using them, the customer makes a choice as to what their specific needs are. The ones who elect to learn to use the tools by using the web-based instructions do not subsidize the cost of those who desire more individualized instruction.
In order to make certain that you receive the type and level of assistance you desire, we have identified the four following arenas which are important to understand. Please read the following information and decide the level of ongoing assistance you desire when purchasing any of our products and services.
After reviewing these above pages, you will understand the choices that we provide for each customer in all these areas. Please let us know if you discover that we have not adequately addressed your specific needs with the above options. The decisions on all these matters are always yours and can even be changed if desired in the future.
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